Protective Life – California Claims Handling Requirements

Protective Life is providing you this important notice to make sure you are aware of claims handling requirements in California. As directed by subsection 2695.5(d) of the California Fair Claims Settlement Act, all agents licensed within the state of California are required to immediately forward notice of all claims received to the insurer.

In accordance with the requirement, all claims information received for Protective Life Insurance Company should be immediately forwarded to:

Protective Life Insurance Company
Brentwood Claims Office
1620 Westgate Circle, #200
Brentwood, TN 37027

Failure to immediately forward notice of a claim to the insurer shall constitute a separate and distinct violation of California Insurance Code Section 790.03(h)(3) and subsection 2695.5(d).

Posted in Bulletins.